Terms & Conditions

Effective Date: January 18, 2026
Last Updated: January 18, 2026

Operated by: Safe Transfers Bogotá LLC (“Safe Transfers Colombia”, “we”, “us”, “our”)
Registered in: Wyoming, United States

These Website Terms & Conditions (“Terms”) govern your access to and use of the website located at https://safetransferscolombia.com (the “Website”), including any content, features, and online services made available through it. By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.

1. Relationship to Booking Terms & Conditions

This Website provides general information about Safe Transfers Colombia and our private transportation and coordination services in Colombia. All actual transportation services, bookings, cancellations, payments, and operational policies are governed by our Booking Terms & Conditions, which apply once you schedule and pay for a service. If these Website Terms conflict with the Booking Terms & Conditions, the Booking Terms & Conditions will control for all booked services.
Booking Terms & Conditions: https://safetransferscolombia.com/booking-terms

2. Eligibility & Use of the Website

By using this Website, you represent and warrant that:
• You are at least 18 years old or the legal age of majority in your jurisdiction.
• You have the legal capacity to enter into binding agreements.
• You will use the Website only for lawful purposes and in compliance with these Terms.
You may only use the Website to view information, submit legitimate inquiries or bookings, and communicate with us. Fraudulent, abusive, or illegal use of the Website is strictly prohibited.

3. Changes to the Website and These Terms

We may update, modify, or discontinue any part of the Website at any time without notice. We may also update these Terms periodically. Your continued use of the Website after changes are published constitutes acceptance of the updated Terms.

4. Website Content, Service Scope, and Availability (Colombia-Wide)

All content on this Website (including service descriptions, pricing, photos, and marketing material) is provided for general information purposes only. We aim to ensure accuracy but do not guarantee that all information is always complete, current, or error-free.
We offer services in Bogotá and other parts of Colombia where available. Service availability varies by location, date, time, route, and operational capacity. Not all services are available in all cities at all times.
Specific service details—including cancellations, waiting times, modifications, pricing, and liability—are governed exclusively by the Booking Terms & Conditions at the time of reservation.
We reserve the right to correct inaccuracies or modify Website content at any time.

5. Information You Provide

When submitting information through booking forms, contact forms, or inquiry fields, you agree that:
• All information you provide is accurate and complete.
• You are authorized to provide such information.
• You will promptly update us if details change (especially phone numbers, emails, pickup addresses, destination addresses, and flight details where applicable).
You acknowledge that inaccurate, incomplete, or late updates may affect service execution. Any applicable charges, waiting time, rescheduling, or cancellations are governed by the Booking Terms & Conditions.
We may refuse or cancel requests submitted with false, incomplete, or suspicious information.

6. What We Are (and Are Not)

Safe Transfers Colombia is a private service provider focused on transportation coordination and customer support. We are not a public transit provider, and we do not represent that the Website is an emergency service.
Any commitments related to booked transportation services are defined in the Booking Terms & Conditions.

7. Online Bookings, Payments, and Third-Party Platforms

The Website may link to or integrate with third-party booking, payment, and communication platforms, including (by example) Acuity Scheduling, Stripe, and WhatsApp. By making a booking:
• You may be redirected to a third-party platform.
• Payments are securely processed through these providers.
• Your booking is not confirmed until payment is completed and you receive confirmation from us.
All operational policies—including payment rules, refunds, cancellations, waiting times, modifications, and service terms—are governed by the Booking Terms & Conditions.

8. Pricing & Currency

Unless otherwise stated, prices on the Website are displayed in U.S. Dollars (USD) for general guidance. Final pricing is shown during the booking process. Prices may change without notice and may vary based on service details such as location, route, vehicle class, timing, add-ons, and specific requirements. Gratuity is not included and is optional.
In the event of a pricing error, we reserve the right to correct the price and allow you to confirm or cancel the affected booking.

9. Prohibited Uses

You agree not to use this Website to:
• Violate any law or regulation.
• Provide false or misleading information.
• Interfere with Website security or functionality.
• Scrape, copy, or extract data or content without permission.
• Upload malicious code or engage in harmful activity.
• Harass or abuse our staff or partners.
We may suspend or restrict access for anyone violating these Terms.

10. Intellectual Property and Trademarks

All Website content—including text, logos, branding, images, graphics, layout, and design—is owned by Safe Transfers Bogotá LLC or used under license and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, or publicly display any part of the Website without prior written consent.
“Safe Transfers Colombia” and associated names, logos, and marks are trademarks of Safe Transfers Bogotá LLC (or used under license). Unauthorized use is prohibited.

11. User Submissions and Feedback

If you submit inquiries, feedback, reviews, suggestions, or other content through the Website or related channels, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display that content for operational, customer support, service improvement, and marketing purposes, provided we do not publish sensitive personal information without permission.

12. Third-Party Services & Links

The Website may include links to third-party services, tools, or external websites (such as booking systems, payment processors, mapping tools, or communication platforms). These services operate independently, and we are not responsible for their content, policies, availability, security, or performance. Your use of third-party sites is at your own risk, and we recommend reviewing their terms and privacy policies.

13. Disclaimers

The Website is provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding accuracy, completeness, availability, uninterrupted operation, or compatibility with your devices.
Nothing on this Website should be interpreted as professional, legal, safety, medical, or travel advice.
For emergencies, contact local emergency services. We do not provide emergency response services.

14. Limitation of Liability

To the fullest extent permitted by law, Safe Transfers Bogotá LLC and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Website.
Our total liability for direct damages will not exceed the greater of (a) the amount you paid to us via the Website in the prior three (3) months, or (b) USD $100.
This limitation does not apply where prohibited by law.

15. Indemnification

You agree to indemnify and hold harmless Safe Transfers Bogotá LLC, its owners, employees, and partners from any claims, losses, damages, liabilities, and expenses arising from:
• Your use or misuse of the Website,
• Your violation of these Terms, or
• Your infringement of any rights of another person or entity.

16. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
Privacy Policy: https://safetransferscolombia.com/privacy-policy

17. Time Limit to Bring Claims

To the extent permitted by law, any claim or cause of action arising out of or related to these Terms or the Website must be brought within twelve (12) months after the claim arises, or it is permanently barred.

18. Governing Law; Venue

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles. Any disputes arising from these Terms or your use of the Website shall be resolved exclusively in the state or federal courts located in Wyoming, United States, and you consent to personal jurisdiction in those courts.

19. Translations

These Terms may be available in other languages for convenience. In case of conflict between versions, the English version controls.

20. Electronic Communications

By using the Website and providing contact information (including WhatsApp), you consent to receive communications from us electronically, including by email, WhatsApp, and Website notifications, where permitted by law. Communications may include confirmations, service-related messages, and operational updates.

21. Force Majeure

We are not responsible for delays, interruptions, or failures to perform arising from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, severe weather, civil unrest, strikes, governmental actions, internet or platform outages, and other events outside our control.

22. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

23. No Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

24. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms as part of a merger, acquisition, corporate reorganization, or sale of assets.

25. Attorneys’ Fees

To the extent permitted by law, if we take action to enforce these Terms, the prevailing party will be entitled to recover reasonable attorneys’ fees and costs.

26. Entire Agreement

These Terms constitute the entire agreement between you and us regarding your use of the Website and supersede any prior or contemporaneous communications relating to Website use. For booked transportation services, the Booking Terms & Conditions govern.

27. Contact Information

For questions about these Terms or the Website, please contact:
Email: bookings@safetransfersbogota.com
WhatsApp / Calls: +57 300 233 8276
WhatsApp Link: https://wa.me/573002338276
Website: https://safetransferscolombia.com/